Shipping information | DiamondsByMe

Shipping

We Ship via Registered Mail and Insured

It is understandable that you have questions about how safely your parcel with this beautiful, handcrafted piece of jewelry will be shipped. At DiamondsByMe, we do everything we can to ensure that the shipping of your handmade jewelry runs smoothly from the time of the purchase to its delivery.

Jewelry at DiamondsByMe is sent discreetly by registered mail and is insured. This is also applies to the free delivery services offered with our jewelry. Discreet shipping means that there is no logo or reference to DiamondsByMe on the shipping box. The only thing that will be on the shipping label is: DBM BV. Not citing a company name is not possible as it is mandatory to provide a return address for each shipment. Our experts work discreetly on every piece of jewelry and its appropriate packaging. So you can be sure that your gift will also truly remain a gift.

Would you like to change the delivery address? Then we recommend that you do this by e-mail or telephone. Shipping Methods DiamondsByMe works with several efficient carriers such as PostNL, DHL and DPD to deliver the parcel as safely as possible. Each carrier requires a signature when the parcel is delivered. This way the parcel will not be left at the wrong address.

Shipping Methods

DiamondsByMe works with several efficient carriers such as PostNL, DHL and DPD to deliver the parcel as safely as possible. Each carrier requires a signature when the parcel is delivered. This way the parcel will not be left at the wrong address.


BudbeeBudbee Logo

Budbee is a real-time parcel delivery service used for shipments in the Netherland. Shipping through Budbee is free and has a live tracking link that allows you to accurately track the delivery person on a map. You are able to indicate your delivery preferences right up until the moment the delivery person has reached your doorstep; this allows for a flexible delivery time.

The estimated delivery time is only 1-2 days after receipt of your parcel from the sender. Budbee delivers at night precisely when it suits you. You choose how the parcel should be delivered - and whether you want us to knock or call.

Not at home during the delivery time?

No worries. The delivery person will offer to deliver the item again on a different date. You will receive an SMS (or a push message for app users) from Budbee with the option to schedule a new delivery time within 10 days. If no new delivery time is scheduled within these 10 days, Budbee will still book a new delivery date and then you can rebook it free of charge to another day.


DHL
DHL Express logo

The DHL Express shipping method is carried out by the international parcel service DHL and is available for an additional charge of €10. The estimated delivery time for DHL Express is the fastest but varies by region (see table below). When shipping with DHL Express, On Demand Delivery (ODD) gives recipients greater flexibility in delivery options.

We recommend DHL Express for rush orders due to shorter delivery times.

Are you not at home when your parcel is being delivered?
Then check the new delivery options for your parcel in the DHL Express app, and select the option that suits you best. These options can be picking up your parcel at a DHL Express service point, delivery at your neighbors, front desk or security or another delivery time. If you do not choose a new delivery option then the parcel will once more be offered at your home address on another date. If at the second attempt the parcel can not be delivered, then DHL Express will contact you to discuss the possibilities of delivering your parcel.


DPDDPD logo

The DPD Home shipping method is carried out by the DPDgroup, originally Deutscher Paket Dienst (German Parcel Service), for private individuals at home. The shipping method is free for countries within Europe but differs in the estimated delivery time.

Are you not at home when your parcel is being delivered?
Then DPD will attempt to deliver your parcel on another date. If there is no one present to receive the parcel on the second attempt, then you can pick up your parcel within a week, at the DPD location where your parcel has been delivered. You will receive a notification in your mailbox informing you where your parcel is located. If your parcel is not picked up in time, then it will be returned to the sender.


Depending on the country to which the parcel shall be sent, the following shipping methods are available. The following table lists the shipping methods available, the estimated delivery time and any applicable shipping charges.
Country / Region Shipping fee Shipment method Approximate delivery period
Europe Free PostNL or DPD Home +/- 1 day
Europe €10,- DHL Express +/- 1 day
America, Canada, Mexico €19,- DHL Express +/- 2 days
Aruba, Bahrain, Bangladesh, Cambodia, China, Hong Kong, India, Indonesia, Japan,
Kuwait, Macao, Malaysia, Maldives, Moldava, Myanmar, New Zealand,Oman, Pakistan,
Philippines, Singapore, Sri Lanka, Taiwan, Vietnam
€20,- DHL Express +/- 2 days
Albania, Andorra, Bosnia and Herzegovina, Gibraltar, Guernsey, Iceland, Jersey,
Liechtenstein, Macedonia, Montenegro, Norway, Switzerland, Turkey, Ukraine
€17,- DHL Express +/- 2 days
Argentinië, Armenië, Azerbeidzjan, Belize, Bolivia, Brazilië, Chili, Colombia,
Costa Rica, Ecuador, El Salvador, Falkland Island, Rench Guyana, Georgië,
Guatamala, Guyana, Honduras, Isreal, Jordanië, Kazachstan, Libanon,
Nicaragua, Panama Papoea-Nieuw-Guinea, Peru, Qatar, Saoedi-Arabië,
Suriname, Tadzjikistan, Uruguay, Venezuela
€34,- DHL Express +/- 3 days

*Can't find a specific country on this list? Then do not hesitate to contact us regarding prices and shipping methods as we ship internationally and will be happy to help you.

Local Customs Duties for Shipments Outside the EU

Each piece of jewelry that you can order from our website will be shipped using the shipping method you selected during the checkout process. If the delivery address is in a non-EU country, your jewelry is exclusive of any value added tax. You pay all local taxes and/or import taxes before receiving your parcel.

Would you like to know what the potential import fees are?
We have detailed a reference in this document regarding the amount of local taxes for most countries outside the EU. Is your country not listed? Then send us an e-mail to info@diamondsbme.nl, and we will send you all potential import fees as soon as possible.