With each piece of jewelry you can order on our website there is an indication of the delivery time.
It may happen that some of our products need more attention and we can not deliver within the specified time frame. Of course, we will inform you as soon as possible. At the moment we have a delivery time of 13 working days.
Why this long?
As you can see on our website, we offer a large collection of jewelry.
It is impossible for us to have every piece of jewelry in stock. We can keep the prices as attractive as it is right now, by not stocking.
Once you have assembled your perfect piece of jewelry and ordered them, our designers and master goldsmiths will get started.
Each piece of jewelry is made and finished by hand. Because of this, we maintain the unique character of DiamondsByMe. This enables us to guarantee high craft quality.
In some cases, we have a piece of jewelry or diamond in stock at one of DiamondsByMe's worldwide locations. These models are intended as show models and can not be purchased immediately.
We understand that you may need a piece of jewelry faster than our usual delivery period. That's why we offer a fast delivery. We can deliver a jewelry faster in almost all cases. Unfortunately, it may happen that it is not possible, which may be due to certain busy periods, precious stones to be ordered, etc. Feel free to contact us to discuss the possibilities of fast deliveries. There will be an additional charge for a fast delivery. The costs start from € 50, -
Delivery of multiple items
If you have ordered multiple items with us, we will try to send this in one delivery. Of course, we also want you to enjoy the beautifully ordered set as soon as possible. Unfortunately, this may not be possible in some cases. The delivery time of your order will be the same as the item with the longest delivery time.
Would you like us to ship the items in partial deliveries? Please contact us to discuss the possibilities.
The jewelery ordered by you will be discretely shipped. This means that there is no logo or nameplate of DiamondsByMe on the shipping box. The only thing mentioned on our shipping label is: DBM BV. We are obligated to mention a return address on each shipment. Our professionals work with discretion on every piece of jewelry and the packaging. So your gift will definitely be a gift!
All of our orders within the Netherlands, Belgium and Germany will be shipped by DPD, PostNL or DHL. For all the other countries, we ship with DHL. When your order has been shipped, you’ll receive an e-mail with Track & Trace code. With this Track & Trace code you can follow your package on the website of PostNL or DHL. After your order has been shipped, your package will be delivered within 1 -2 working days, when shipped with PostNL. If your order is shipped with DHL, it will be delivered within 1-3 working days. No shipping-costs are charged for delivery within the Netherlands, Belgium, Germany, Luxembourg, Austria and Switzerland.
For delivery to other countries we charge the following prices. (all prices are excl. VAT)
|Czech Republic||€ 15|
|United Kingdom||€ 15|
|United States||€ 35|