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Customer service

Contact information

Customer Services Telephone number: 0031 10 747 00 00

Note: DiamondsByMe is a webshop and does not have a visiting address. Pickup is only possible after an appointment has been made.

Correspondence address:
DBM B.V.
Rijsdijk 146
3161 EW Rhoon
The Netherlands

Chat:
Find our chat in the right corner to contact us. One of our co-operators will help you as soon as possible.

It can always happen that our co-operators aren’t available. Please leave a message with your name and e-mailadress. We'll try to contact you as soon as possible.

Availability Customer Service:
Monday to Friday from 09.00 - 17.00
Our aim is to provide you with exceptional customer service, so don't hesitate to ask any of your questions!

General e-mail:
info@diamondsbyme.com

Customerservice e-mail:
customerservice@diamondsbyme.com

General information:
Chamber of Commerce no.: 243 764 33
Vat no.: NL.817152696B01
Bank account no.: NL67 RABO 0187 6200 32 made out to Diamondsbyme B.V. with reference to your order number. (Note: NOT for acceptance giro payments!)

If you choose to pay by giro, you will receive a payment overview (bill) from AfterPay by e-mail within 14 days.

Foreign payments:
IBAN: NL67 RABO 0187 6200 32