Customer service

Personal account

You automatically create an account when you order an item. You receive your username and password by e-mail. You can change your personal information and password in your account.

In your account you can check your completed orders (order history), new orders (order status) and invoice.

Would you like to login to your account? Login here.

Order history
In the tab ‘order history’ you’ll find all orders you've placed. In the overview you can find the details of all orders which already have been placed.

Order status
You can follow your order step by step. We try to update the status as quickly as possible. In this way we keep you informed!

Personal information
You can change or add your delivery address/billing address at ‘My addresses’. You can change your name, password and e-mailadress at ‘My Personal Information’.

My wishlist
Everyone has a wishlist. Make your own wishlist at DiamondsByMe! Save your favourite products in your wishlist to revisit later or to share. You can easily add the item(s) to your wishlist by clicking on ‘Wishlist’ below ‘Add to cart’. You can see your wishlist in your account.