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Customer Service

Our Customer Service is there to help you in any way possible. This of course means that you can easily contact us.
If you have any questions about anything, you can reach us by following the following information:

Telephone number: 0031 10 747 00 00


Note: DiamondsByMe does not have a visiting address as a webshop. Pick up is only possible after a telephone appointment.

Correspondence address :
14 Wall Street, 20th Floor
New York City
New York
10005, America


Find our chat in the right corner to contact us. One of our co-operators will help you as soon as possible.
Unfortunately, our co-operators may not be available. Please leave a message with your name and e-mailadress. We'll try to contact you as soon as possible.

Availability Customer Service :

Monday to Friday from 09.00 - 17.00
Our aim is to provide you with exceptional customer service, so don't hesitate to ask any of your questions!

Customer service

Note: DiamondsByMe is a webshop and does not have a visiting address. Pickup is only possible after an appointment has been made.

General information :

Chamber of Commerce no.: 243 764 33
Vat no.: NL.817152696B01
Bank account no.: NL91 RABO 0337 2742 07 made out to DiamondsByMe B.V. with reference to your order number. (Note: NOT for acceptance giro payments!)

If you choose to pay by giro, you will receive a payment overview (bill) from AfterPay by e-mail within 14 days